“I need to order some insulin.” Holding the phone with my shoulder, I tossed some clothes in the wash and waited for the customer service representative from my mail order prescription company to reply.
After a long pause, she said, “I see you have a prescription and it doesn’t expire for another eight months, but…you haven’t filled it in a long time.”
I sighed deeply and prepared to explain…
I’m posting at the Internet Cafe today. Click HERE to find out just how hateful the customer service representative was. It just might surprise you.